CATEGORIES: Case Study, Customer Satisfaction, Nuclear, Quality, Safety
Stellar Increases Production with Existing Resources
The Challenge
The company was experiencing a large backlog of orders and losing customers to their competition.
About the Client
Stellar Industries, headquartered in Garner, Iowa began in 1990 with the first USA made domestic hydraulic hoist. The company is dedicated to being the preferred supplier of quality hydraulic truck equipment and related accessories worldwide.
Financial Results Snapshot
DB&A Guarantee
- Proposed Project Cost: $1,430,000
- Guaranteed Savings Rate: $4,290,000
- Guaranteed ROI: 3:1
DB&A Delivered
- Actual Project Cost: $1,430,000
- Annualized Savings Rate: $14,000,000
- ROI: 10:1
Related Work
Steel Mill Achieves Consistent Quality
This is custom heading element CATEGORIES: Case Study, Improved Efficiencies, Machine Utilization, Maintenance, Manufacturing, On-Time Deliveries, Productivity / Throughput, Quality, Scrap The Challenge The client was working to implement an advanced tool set and struggling to meet the precise process controls required. These quality control issues created delays in production, increases in re-work, and excessive...
Planning Improves Productivity
This is custom heading element CATEGORIES: Case Study, Cost Reductions, Customer Satisfaction, Machine Utilization, Manufacturing, On-Time Deliveries, Productivity / Throughput The Challenge The company had a growing backlog and customers became frustrated with the longer lead times. They reached out to DB&A to help decrease production times, increase profitability, reduce overtime, while achieving established sales...
DB&A Honors Financial Guarantee
This is custom heading element CATEGORIES: Case Study, Customer Satisfaction, Manufacturing, On-Time Deliveries, Productivity / Throughput, Scrap The Challenge Supervisors performed inconsistently and their reactive management style was driving significant amounts of lost time, excessive scrap, and slowdown in production; resulting in a poor customer experience. About the Client A global leader in the formulation...
Call Center Experiences Higher Call Volumes
This is custom heading element CATEGORIES: Call Center, Case Study, Cost Reductions, Customer Satisfaction, Productivity / Throughput The Challenge One of the client's call centers began experiencing a slowdown in call volumes. About the Client As a student loan servicer with 25 years of experience, the Client works to provide support to students and families...