Call Center Experiences Higher Call Volumes

Stellar Increases Production with Existing Resources

The Challenge

The company was experiencing a large backlog of orders and losing customers to their competition.

Stellar Increases Production

About the Client

Stellar Industries, headquartered in Garner, Iowa began in 1990 with the first USA made domestic hydraulic hoist. The company is dedicated to being the preferred supplier of quality hydraulic truck equipment and related accessories worldwide.

Financial Results Snapshot

DB&A Guarantee

  • Proposed Project Cost: $1,430,000
  • Guaranteed Savings Rate: $4,290,000
  • Guaranteed ROI: 3:1

DB&A Delivered

  • Actual Project Cost: $1,430,000
  • Annualized Savings Rate: $14,000,000
  • ROI: 10:1
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