Call Center Experiences Higher Call Volumes

Steel Mill Achieves Consistent Quality

The Challenge

The client was working to implement an advanced tool set and struggling to meet the precise process controls required. These quality control issues created delays in production, increases in re-work, and excessive waste.

Steel Mill Achieves Consistent Quality

About the Client

A North American steel mill and manufacturer with six production sites turned to DB&A for help to improve consistency, quality of work, and on-time delivery.

Financial Results Snapshot

DB&A Guarantee

  • Proposed Project Cost: $1,100,000
  • Guaranteed Savings Rate: $2,500,000
  • Guaranteed ROI: 2.3:1

DB&A Delivered

  • Actual Project Cost: $1,100,000
  • Annualized Savings Rate: $2,500,000
  • ROI: 2.3:1
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