Workers were spending time waiting for machines to break-down for repair—then reacting—versus performing preventative maintenance. Also, front-line supervisors in the maintenance area had few established metrics to drive decisions. The management culture was well-intentioned and valued hard work, but lacked the understanding of how to manage with accurate metrics and data.
A Private Equity holding organization (Client), acquired a Canadian-based global wood manufacturer (Company). The Company has an annual production capacity of approximately 2.5 billion square feet of oriented strand board across four locations throughout Canada.