The client recognized they were experiencing an overall business stagnation and that one of the contributing factors was continually increasing costs. Due to the seasonal nature of the business, costs related to the temporary labor force, overtime hours, and inventory needed to be controlled.
Client is one of North America’s largest specialty retailers of men’s apparel. They have been consistently listed as one of the top places to work. They value their workforce and desire to give them the skills and tools needed to perform their jobs.
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This is custom heading element The Challenge One of the client's call centers began experiencing a slowdown in call volumes. About the Client As a student loan servicer with 25 years of experience, the Client works to provide support to students and families who have received federal loans to pay for their education. They provide...
