The higher senior leaders progress in the ranks, the harder it becomes to keep a pulse of the work itself. Consequently, front-line managers have the greatest influence on the greatest number of workers. Neglecting the front lines can lead to...
Companies continue to struggle in the area of employee engagement. According to Gallup’s most recent State of the American Workplace report, only 30% of American workers are engaged. Of the 70% who are not reaching their full potential at work,...