Call Center Experiences Higher Call Volumes

Truck parts manufacturer improves maintenance practices resulting in increased production

The Challenge

The client needed help with installing a uniform management system across the entire facility and improving the throughput and productivity of the manufacturing plant.

About the Client

The Client, with an emphasis on technological leadership and innovation in the commercial vehicle industry, designs and manufactures high quality truck, tractor and trailer suspensions, parts and accessories for international and domestic heavy-duty transportation markets.

Financial Results Snapshot

DB&A Guarantee

  • Guaranteed Savings Rate: $3,573,334
  • Guaranteed ROI: 2.1:1

DB&A Delivered

  • Annualized Savings Rate: $4,223,100
  • ROI: 2.48:1
Related Work

Client Improves Culture, Retains Family Atmosphere

This is custom heading element CATEGORIES: Case Study, Distribution, Improved Efficiencies, Manufacturing, Medical, On-Time Deliveries, Productivity / Throughput The Challenge Despite working excessive amounts of overtime, employees were still not able to meet their on-time delivery schedule or satisfy customer requirements. Orders remained constant, but inventory was building as there were disconnects in their build...

Solving Problems on the Front-Lines

This is custom heading element CATEGORIES: Case Study, Cost Reductions, Improved Efficiencies, Manufacturing, Productivity / Throughput The Challenge At the client's Tennessee location, leadership identified issues concerning culture and behavioral patterns that resulted in inefficient performances causing an impact on the bottom line, profitability. About the Client A global leader in drivetrain and e-Propulsion systems...

Defense Manufacturing Facility Increases Productivity

This is custom heading element CATEGORIES: Aerospace, Case Study, Defense, Distribution, Improved Efficiencies, Manufacturing, Productivity / Throughput The Challenge DB&A was also tasked to initiate and implement change in the culture in each area of operations. Concerns arose regarding current practices, facility maintenance, key equipment maintenance, and production uptime. DB&A understood the concerns and successfully...

Improved Performance Drives Savings

This is custom heading element CATEGORIES: Aerospace, Case Study, Cost Reductions, Defense, Improved Efficiencies, Productivity / Throughput The Challenge The client was looking to create financial capacity in order to upgrade their technical talent and scale its growth through systems and processes. About the Client The client, a global provider of products, services, and solutions...