Call Center Experiences Higher Call Volumes

Truck parts manufacturer improves maintenance practices resulting in increased production

The Challenge

The client needed help with installing a uniform management system across the entire facility and improving the throughput and productivity of the manufacturing plant.

About the Client

The Client, with an emphasis on technological leadership and innovation in the commercial vehicle industry, designs and manufactures high quality truck, tractor and trailer suspensions, parts and accessories for international and domestic heavy-duty transportation markets.

Financial Results Snapshot

DB&A Guarantee

  • Guaranteed Savings Rate: $3,573,334
  • Guaranteed ROI: 2.1:1

DB&A Delivered

  • Annualized Savings Rate: $4,223,100
  • ROI: 2.48:1

Our Difference

Download the Case Study for deeper insight on the DB&A Difference.



Related Work

Services for Private Equity Firms

This is custom heading element About the Client Private Equity firms do an excellent job analyzing potential investments and current portfolio companies. However, most do not possess the “Shop Floor” operations expertise required to evaluate problems and determine the savings and efficiency improvements available at a potential investment or current holding. In the increasingly competitive...

Planning Improves Productivity

This is custom heading element The Challenge The company had a growing backlog and customers became frustrated with the longer lead times. They reached out to DB&A to help decrease production times, increase profitability, reduce overtime, while achieving established sales targets. About the Client PPC Flexible Packaging™ is a premier high-quality flexible packaging manufacturer dedicated...

Software Project Completed Early

This is custom heading element The Challenge The client was behind schedule for a software development project and over budget. They wanted a “12-week boot camp” in order to maximize the opportunity to meet their project deadline. The client had 152 Software Engineers across Florida, New York, Pennsylvania, and Maryland contributing to the project. About...

Plastics Manufacturing Increases Productivity Without Incurring Additional Costs

This is custom heading element The Challenge The client experienced an increase in demand; thus a need to increase productivity without incurring additional labor or capital expenditures while upholding safety, quality, and customer service levels. About the Client This global leader in plastics manufacturing provides engineering and design services, mold making, injection molding, and more...