Call Center Experiences Higher Call Volumes

Nuclear Plant Significantly Improves Resource Utilization

The Challenge

Senior leaders were concerned about the gaps in managerial and front-line supervisory skill sets.

DB&A Business Consulting nuclear power

About the Client

This client is one of the nation’s largest nuclear plants. They are committed to nuclear safety with a continuous focus on improving plant operations.

Financial Results Snapshot

DB&A Delivered

  • Annualized Savings Rate: $13,500,000
  • 73% Guaranteed Savings

“The partnership with DB&A has enabled us to modify some entrenched behaviors, and to sharpen our focus on recognizing and addressing process vulnerabilities. These behavior changes are allowing us to approach our work more intentionally and effectively. Ultimately, these changes provide a foundation that allows us to achieve long-term excellence in a safe and effective operation.”

~ Engineering Supervisor

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