Call Center Experiences Higher Call Volumes

JOA Project Shifts Amid Pandemic

The Challenge

DB&A was engaged to help JOA understand why they were experiencing increased costs and extended delivery times.

JOA Project Shifts Amid Pandemic

About the Client

Since 1932, Curt G. JOA, Inc. has been known for innovation in the disposable hygiene industry. Their team of engineers, technicians and assembly staff work together with customers to create custom, inventive and efficient converting machines that have made JOA the standard in quality equipment worldwide.

Financial Results Snapshot

DB&A Delivered

  • Annualized Savings Rate: $2,480,000
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