CATEGORIES: Case Study, Customer Satisfaction, Nuclear, Quality, Safety
Front-Line Leaders Make Positive Changes
The Challenge
DB&A was brought in to be a part of the company’s efforts toward the standardization of their metrics and tools for managing the business. DB&A’s services and expertise was utilized in assisting with the need to drive accountability around safety, customer satisfaction, quality of work and performance through a change in their management culture.
About the Client
A U.S.-based nuclear power company, operating in Sweden, offers nuclear products and services to utility industries on an international scale. In addition, they provide support and services in nuclear fuel and maintenance, instrumentation, and control and design of nuclear power plants.
Financial Results Snapshot
DB&A Guarantee
- Proposed Project Cost: $1,700,000
- Guaranteed Savings Rate: $4,100,000
- Guaranteed ROI: 2.4:1
DB&A Delivered
- Actual Project Cost: $1,700,000
- Annualized Savings Rate: $5,315,661
- ROI: 3.1:1
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