The client had a desire to create their own identity by establishing a vibrant, performance based culture. However, with customer satisfaction at 99%, the challenge of getting the organization to see the need for change would not be easy. Client recognized that one of the challenges would be helping their tenured workforce to understand their role in driving a step change in performance.
The client is a global, diversified electrical products platform that became independent company after being spun out of
a billion dollar publicly traded company.
DB&A Guarantee
DB&A Delivered
Download the Case Study for deeper insight on the DB&A Difference.
This is custom heading element The Challenge The client was behind schedule for a software development project and over budget. They wanted a “12-week boot camp” in order to maximize the opportunity to meet their project deadline. The client had 152 Software Engineers across Florida, New York, Pennsylvania, and Maryland contributing to the project. About...
This is custom heading element The Challenge The client experienced an increase in demand; thus a need to increase productivity without incurring additional labor or capital expenditures while upholding safety, quality, and customer service levels. About the Client This global leader in plastics manufacturing provides engineering and design services, mold making, injection molding, and more...
This is custom heading element The Challenge The client's Grand Junction, Colorado facility was experiencing less than satisfactory productivity, excessive rework, and excessive labor costs to meet customer deadlines. About the Client West Star Aviation is an aircraft repair, maintenance, and refurbishing company with ten locations across the USA. Their Grand Junction, Colorado facility was...
This is custom heading element The Challenge One of the client's call centers began experiencing a slowdown in call volumes. About the Client As a student loan servicer with 25 years of experience, the Client works to provide support to students and families who have received federal loans to pay for their education. They provide...
