The Challenge
The client’s Grand Junction, Colorado facility was experiencing less than satisfactory productivity, excessive rework, and excessive labor costs to meet customer deadlines.
Call Center Experiences Higher Call Volumes
An Aircraft Maintenance and Repair Company Reduces Costs, Improves Performance
About the Client
West Star Aviation is an aircraft repair, maintenance, and refurbishing company with ten locations across the USA. Their Grand Junction, Colorado facility was experiencing less than satisfactory productivity, excessive rework, and excessive labor costs to meet customer deadlines.
Norwest Equity Partners, who previously worked with DB&A, recommended DB&A to West Star as a resource to help drive cost reductions across the board.
Financial Results Snapshot
DB&A Guarantee
- Proposed Project Cost: $1,298,000
- Guaranteed Savings Rate: $2,900,000
- Guaranteed ROI: 2.3:1
DB&A Delivered
- Actual Project Cost: $1,298,000
- Annualized Savings Rate: $5,600,000
- ROI: 4.3:1
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