Call Center Experiences Higher Call Volumes

Plastics Manufacturing Increases Productivity Without Incurring Additional Costs

The Challenge

The client experienced an increase in demand; thus a need to increase productivity without incurring additional labor or capital expenditures while upholding safety, quality, and customer service levels.

Plastics Manufacturing Increases Productivity Without Incurring Additional Costs

About the Client

This global leader in plastics manufacturing provides engineering and design services, mold making, injection molding, and more for the Healthcare, Automotive, Consumer, and Electronics Industries. They operate six facilities around the globe and strive to maintain high standards in safety, quality, and customer service.

Financial Results Snapshot

DB&A Guarantee

  • Proposed Project Cost: $971,250
  • Guaranteed Savings Rate: $2,039,625
  • Guaranteed ROI: 2.1:1

DB&A Delivered

  • Actual Project Cost: $1,298,000
  • Annualized Savings Rate: $5,600,000
  • ROI: 4.2:1
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