Call Center Experiences Higher Call Volumes

Aircraft Distributor Improves Fulfillment

The Challenge

The primary objectives were to improve warehouse fulfillment rates and reduce the cost per transaction.

Aircraft Distributor Improves Fulfillment

About the Client

One of the world’s leading independent distributor and provider of comprehensive supply chain management services to the global aerospace industry turned to DB&A for consulting services. With more than 50 locations in 17 countries, and 7,000 customers worldwide, their services include traditional distribution, quality assurance, just-in-time delivery, chemical management, logistics, and point-of-use inventory management.

Combined Financial Results Snapshot for 4 Projects

DB&A Guarantee

  • Proposed Project Cost: $6,154,700
  • Guaranteed Savings Rate: $10,550,000
  • Guaranteed ROI: 2:1

DB&A Delivered

  • Actual Project Cost: $6,154,700
  • Annualized Savings Rate: $14,289,412
  • ROI: 2.3:1
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