HISTORY
Introduction
DB&A is a management consulting firm specializing in helping companies of every description achieve their objectives through improved performance and resource utilization. Working with every level of management, we focus on all organizational and cultural issues, with a special emphasis on developing accountability and leadership at the employee and front-line supervisory levels. DB&A consistently transforms organizations into high-performance, results-oriented teams and typically delivers a guaranteed gain in performance of at least 20 percent.
In addition to identifying specific skills or processes that need to be integrated or improved, we provide one-on-one leadership coaching at the management level. We also provide skill coaching at all levels in order to optimize communication and inspire accountability across departments and job titles. This environment of accountability fosters "ownership" of goals and job tasks, empowers employees to perform at the highest possible levels, and lays a strong foundation for ongoing improvement. DB&A's intense focus on implementation - rather than merely providing advice or guidance - allows our clients to experience truly sustainable improvements in performance. Today, DB&A is an organization of more than 200 full-time professionals. With over 600 projects to our credit, we have a client return rate of more than 70 percent.
The Vision
After spending more than a decade working for a much larger consulting firm, Lou DeWolff and Tim Boberg founded DB&A in 1987. The inspiration for this new company was their joint realization that clients did not receive all of the benefits they had been promised by consulting firms - yet they were still expected to pay the consultant's full fee.
This inequitable situation convinced both men that a different kind of consulting company was needed, one that was smaller, more results-oriented, and could guarantee specific, measurable improvements from its proposals. The new firm would be guided by two important principles:
- Ultimately achieve measurable results
- Stand behind commitments to clients through a true guarantee
This was a radical concept at the time, since few other consultancies provided written guarantees based on results; yet to Lou and Tim, it seemed like the natural way for a consulting firm to operate.
In the years since, DB&A has achieved phenomenal growth based on the ability to consistently deliver savings promised to clients. In fact, approximately 70 percent of our revenues have traditionally come from repeat or referral work from existing clients.
The Guarantee
The DB&A Guarantee is more than a financial promise - it is a mutual commitment to work toward a predetermined set of goals. Through this written contract, we guarantee specific performance improvements. As a client, you agree to follow our recommendations - and potentially make tough choices - in order to meet these benchmarks. Most of our clients are overwhelmed by the success of their projects, as we typically exceed our goals by 50 percent.
With both parties vested in the outcome and with our mutually attainable goals established, the long-term engagement begins. If we don't meet our goals by the end of our set timeline, we'll either keep working until we do or refund fees based on the proposed return on investment.
